Gideon W. Gordon

Software Engineer | gideon.gordon.com

ABOUT

Results-oriented Software Engineer with 14 years’ experience in analysis, design, development, testing, and implementation of various internet-based applications. Proficient in a variety of platforms, languages, and embedded systems. Skilled at team collaboration while working independently in remote environments.

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EDUCATION

MS - Software Engineer
Pennsylvania State University

JUNE 2015

BSIT - Software Systems Engineering
Colorado Technical University
Magna Cum Laude

JUNE 2010


TECHNICAL SKILLS

Languages:
Python, JavaScript, CSS, HTML, SQL, jQuery, Java, R, C#, VB.Net, ASP.Net.

Environments:
Linux, Windows, Oracle, PostgreSQL, MVC, AWS, Docker, Kubernetes, Azure, Google Cloud.


WORK

DevOps Engineer
Thomas Jefferson University - Philadelphia, PA

  • Solid skills in front end Atlassian Confluence / Jira troubleshooting issues and projects updates.
  • Strong skills in Linux server admin, PostgreSQL database maintenance upgrades.
  • Backend server set up, and app configuration.
  • Troubleshooting server matters including systems, applications, and connectivity issues.
  • Experience developing and architecting cloud-hosting, responsive web applications using Java, HTML5 and CSSS3.
  • Analyze software usability and performance, recommending changes to improve functionality.
  • Collaborate with designers to create clean interfaces and simple, intuitive interactions and experiences.
  • Design, build, enhance and maintain test for API and functional testing.
  • Develop test automation using open source tools and frameworks like Selenium, Cucumber, and Robot Framework.

    • March 2018 - CURRENT

    Systems Analyst
    University of Pennsylvania Health System - Philadelphia, PA

  • Develop test scripts, test cases, and participate in design documentation and code reviews, analyzes, testing, and assist with integration of new applications.
  • Provide operations staff training, as well as support.
  • Functional testing and validation of new design. Conduct analysis to determine integration needs.
  • Collaborate with project steak holders to identify product needs, limitations, and technical requirements.
  • Assist with existing software updates, releases, and rollouts.
  • Provide 24/7/365 on-call end-to-end support for application.

    • May 2010 - March 2018

    Technical Support- Tier 2
    IBM – AstraZeneca - Wilmington, DE

  • Responded to requests of technical assistance from Tier I and II Support Represent-actives. Resolved the most complex issues at the highest level regarding operations, including installations, setups error messages, on-line transactions, systems status and downtime procedures, etc.
  • Knowledge of hardware and software installation, testing, and operation. Installed printers, scanners, blackberry, smart phones, PDA, security, and Microsoft Office software on desktops and laptops.
  • Tracking defects, and escalated issues to maintain a knowledge base for future problem resolutions. Communicated proactively to all teams such as networking, firewall, build, and hardware break/ fix on the estimated time of arrival of hardware, and the status of issues.
  • Kept customers abreast of problem status, set clear expectations and provide timely follow-ups with tech-support ticketing system.
  • Knowledge of local area network concepts and fundamentals. Understanding of network topology and protocols, such as TCP/IP, HTTP, FTP and SMTP.
  • Software Testing / Hardware Testing / Trouble Shoot Microsoft Office 2000, 2003, 2007.

    • March 2007 - Jan 2010


    CERTIFICATION

    Software Engineering Application

    May 2010

    Object Oriented Methods

    August 2009

    Computer Network Telecommunications

    May 2009

    Client Java Programming

    November 2008

    Unix Network Administration

    July 2008

    CompTIA Network+ Fundamentals

    July 2008


    CONTACT

    Email
    gideon.gordon@gmail.com

    Adress
    1416 Rothley Ave
    Willow Grove PA 19090

    Phone
    267.342.4312

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